Returns & Refunds

Didn't love your order? Don't Stress!

Our easy returns process has got you covered.

RETURN FROM

AUSTRALIA NEW ZEALAND US & CANADA REST OF WORLD

NEW ZEALAND RETURNS

STEP ONE

Book your return and follow the steps

BOOK YOUR RETURN HERE

STEP TWO

Once you submit your return, you will receive a postage label sent to your email or on the returns page to download.

STEP THREE

Print and place the label on your parcel and drop your parcel off at your nearest NZ Post office!

  • STEP ONE

    Book your return and follow the steps

    BOOK YOUR RETURN HERE

  • STEP TWO

    Once you submit your return, you will receive a postage label sent to your email or on the returns page to download.

  • STEP THREE

    Print and place the label on your parcel and drop your parcel off at your nearest USPS office!

Refunds are offered on all orders received back to our warehouse within 14 days (10 business days) of your delivery date.

Store Credits are offered on all orders received within 30 days of your delivery date.

We aim to process all returns within 1-2 business days of receiving the return, however we ask to
allow up to 5 business days in the case of higher volumes.